This instructor-led, live training in New Hampshire (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.
By the end of this training, participants will be able to:
Understand the effect of change leadership on individuals, teams, and organizations.
Apply planning practices to organizational change efforts.
Effectively drive organizational change through change leadership.
This instructor-led, live training in New Hampshire (online or onsite) is aimed at beginner-level quality control professionals who wish to learn the fundamentals of Statistical Process Control (SPC) and apply it in real-world scenarios.By the end of this training, participants will be able to:
Understand the fundamentals of Statistical Process Control (SPC).
Use basic SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process performance.
Create and interpret various types of control charts for variable and attribute data to detect and analyze process variations.
Calculate and interpret process capability indices.
This instructor-led, live training in New Hampshire (online or onsite) is aimed at business professionals who wish to target specific organizational areas where process inefficiencies and defects are prevalent.
By the end of this training, participants will be able to:
Understand the core concepts and principles of Lean Six Sigma.
Apply the DMAIC methodology to define, measure, analyze, improve, and control processes effectively.
Develop a plan for Lean Six Sigma deployment within their organization.
Overview
This 5-day course will help delegates develop their strategic thinking, planning and management skills, including the tactical and operational requirements for successful implementation in a high-stakes environment. The course will deal with the tough issues of conflict management, managing change, what makes a good leader and how to motivate a team. Using interactive case studies as well as sector examples, delegates will be encouraged to share experiences and challenges to help build practical and work focused solutions which they can take back and actually use.
The core objective of the programme is to equip executives with the skills to scan the business environment to uncover profitable business opportunities as well as develop strategies for gaining competitive advantage in an increasingly competitive business environment. Amongst others, the programme will also provide insight on leadership the best practices and behaviors that will strengthen the capacity of executives to handle the complexities and uncertainties of managing a high performance organisation.
Learning Objectives
After attending this course, delegates will be able to:
Describe the main problems that are faced by an organisation;
Explain the various approaches to organisational development planning;
Analyse the current business environment and influences affecting the organisation;
Analyse resources within and external to the organisation;
Explain the various approaches to managing strategy and it place in the business plan;
Evaluate the alternative development strategies so as to recommend the one(s) most suited to the needs of the firm.
Apply a deeper understanding of strategic development plans;
Discuss objectively the risks, benefits and costs that accompany the implementation of the new strategy including managing conflict in a team;
Define approaches to managing the identified risks;
Analyse the potential impacts on his or her firm (both positive and negative) that will result from implementing the new strategy;
Design policies, systems and processes to successfully implement the emergent strategic plans;
Cover the key steps in change management
Who Should Attend
Product/Service Managers
Newly appointed as well as established Managers and Team Leaders
Heads of Operations
Senior Bank Managers
Human Resource Managers
Operations Managers
Marketing Managers
Methodology
The course consists of facilitated workshops, supplemented by case studies drawn from a combination of published real life examples and/or practical experience. There will also be opportunities for attendees to work in small groups to synthesise ideas and strategies and to apply the material in the context of their own organisations/departments. Open forum discussions will also be a key element.
This course has been created for decision makers whose primary goal is not to do the calculation and the analysis, but to understand them and be able to choose what kind of statistical methods are relevant in strategic planning of the organization.
For example, a prospect participant needs to make decision how many samples needs to be collected before they can make the decision whether the product is going to be launched or not.
If you need longer course which covers the very basics of statistical thinking have a look at 5 day "Statistics for Managers" training.
In this instructor-led, live training in New Hampshire, we walk new managers through the most important concepts of strategic thinking, putting theory into practice through task-based activities based on real-life cases. Participants get a unique opportunity to learn new ways of thinking, implement key concepts to solve problems, reflect on how these principles apply to their own work, and listen to and share their own perspectives with their instructor and class peers.
This training course has been created for investors, business owners, directors, managers, executives and analysts who need to develop strategic planning skills. It is not designed for academic purposes, but to start realizing your dreams today.
This course focuses on strategic planning for businesses in which flexibility and constant learning is the most important thing. The main emphasis is corporate and investment strategy using current real-world examples. Each course member will have the opportunity to create a strategic plan and learn how to implement it in practice.
Global turmoil, business disruptions and pandemics have not only turned business standards upside down, but forcibly reshaped how boards govern those organizations. Here is what directors must know today to be effective. Best-practice tips and tools (meetings, info, agendas, committees, structure, etc.) that boards around the world use to do a better job, with less effort, leaving more time for high-value boardwork.
The governance of any enterprise is only as good as its board of directors… and that board is only as effective as its chairman. Yet the board leadership role is not only the most crucial for board effectiveness – it’s also the one with the least training and support. Board leaders and chief executives too often battle over power. Here are the secrets of the world’s best board leaders, the “in the boardroom” leadership tricks of long-time board pros.
This course is designed to help the attendee to build organizational resilience against a range of threats so that organizations can respond effectively to incidents, maintain the availability of business operations and safeguard its interests.
Lead Disaster Recovery Manager training enables you to develop the necessary expertise to support an organization in implementing, maintaining and managing an ongoing Disaster Recovery Plan. During this training course, you will also gain a comprehensive knowledge of the best practices of Disaster Recovery processes and ICT Disaster Recovery services as part of business continuity management.
After mastering all the necessary concepts of Disaster Recovery processes, you can sit for the exam and apply for a “PECB Certified Lead Disaster Recovery Manager” credential. By holding a PECB Lead Disaster Recovery Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead Disaster Recovery teams in implementing Disaster Recovery strategies based on best practices.
Who should attend?
Disaster Recovery professionals or consultants seeking to master the necessary concepts and processes related to recovery strategies
Managers responsible to establish a Disaster Recovery plan in an organization
Individuals responsible for maintaining conformance with organization`s Disaster Recovery requirements
Disaster Recovery team members
Learning objectives
Acknowledge the correlation between Disaster Recovery, Business Continuity Management, Information Security and other IT areas and frameworks
Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Disaster Recovery Plan
Learn how to interpret the ICT Disaster Recovery strategies in the specific context of an organization
Learn how to support an organization to effectively plan, implement, manage, monitor and maintain DR services based on best practices
Acquire the expertise to advise an organization in implementing an effective Disaster Recovery Plan based on best practices
Educational approach
This training is based on both theory and best practices used in the implementation and management of a DR plan
Lecture sessions are illustrated with examples based on case studies
Practical exercises are based on a case study which includes role playing and discussions
Practice tests are similar to the Certification Exam
General Information
Certification fees are included on the exam price
Training material containing over 450 pages of information and practical examples will be distributed
A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
In case of exam failure, you can retake the exam within 12 months for free
After attending the training course, you can sit the exam and, if you successfully pass the exam, you can apply for the “PECB Certified ISO 22301 Lead Auditor” credential. The internationally recognized “PECB Certified ISO 22301 Lead Auditor” certificate will prove that you have the professional capabilities and competences to audit organizations based on the requirements of ISO 22301 and auditing best practices.
Who should attend?
Auditors seeking to perform and lead business continuity management system (BCMS) audits
Managers or consultants seeking to master the business continuity management system audit process
Individuals responsible to maintain conformity with the BCMS requirements in an organization
Technical experts seeking to prepare for the business continuity management system audit
Expert advisors in business continuity management
Learning objectives
Understand a business continuity management system (BCMS) and its processes based on ISO 22301
Acknowledge the relationship between ISO 22301 and other standards and regulatory frameworks
Understand the auditor’s role in planning, leading, and following up on a BCMS audit in accordance with ISO 19011
Interpret the requirements of ISO 22301 in the context of a BCMS audit
Plan an audit, lead a team of auditors, draft reports, and follow up on an audit
Act with due professional care during an audit
Educational approach
This training course is based on theory, auditing best practices used in BCMS audits, ISO 22301 requirements, and international auditing standards.
Lecture sessions are illustrated with practical exercises based on a case study which includes role-playing and discussions.
The participants are encouraged to intercommunicate and engage in discussions and exercises.
The exercises are similar to the certification exam.
General Information
Certification fees are included in the exam price. After completion of the course you will be able to book the exam.
Participants will be provided with the training material containing over 450 pages of explanatory information and practical examples.
An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
In case candidates fail the exam, they can retake the exam within 12 months following the initial exam for free.
After attending the training course, you can sit the exam and, if you successfully pass the exam, you can apply for the “Certified ISO 22301 Lead Implementer” credential. The internationally recognized “Certified ISO 22301 Lead Implementer” certificate will prove that you have the professional capabilities and practical knowledge to implement a BCMS based on the requirements of ISO 22301 in an organization.
Who should attend?
Project managers and consultants involved in business continuity
Expert advisors seeking to master the implementation of the business continuity management system
Individuals responsible to maintain conformity with BCMS requirements within an organization
Members of the BCMS team
Learning objectives
Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS
Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization
Understand the operation of the business continuity management system and its processes based on ISO 22301
Acquire the necessary knowledge to support an organization in effectively planning, implementing, managing, monitoring, and continually improving a BCMS
Educational approach
This training course is based on theory, implementation best practices, and ISO 22301 requirements useful for the implementation of a BCMS.
Lecture sessions are illustrated with practical exercises based on a case study which includes role-playing and discussions.
The participants are encouraged to intercommunicate and engage in discussions and exercises.
The exercises are similar to the certification exam.
General Information
Certification fees are included in the exam price. After completion of the course you will be able to book the exam.
Participants will be provided with the training material containing over 450 pages of explanatory information and practical examples.
An Attendance Record worth 31 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
In case candidates fail the exam, they can retake the exam within 12 months following the initial exam for free.
ISO 22316 Foundation training enables you to learn the basic elements to enhance organizational resilience and manage an organizational resilience strategy as specified in ISO 22316. During this training course, you will be able to understand different concepts of resilience which help an organization to cope with today’s dynamic business environment.
After completing this course, you can sit for the exam and apply for the “PECB Certified ISO 22316 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, framework and management approach.
Who should attend?
Individuals involved in organizational resilience
Individuals involved in business continuity management
Individuals interested to pursue a career in organizational resilience
Learning objectives
Understand the importance of achieving an enhanced state of resilience
Understand the principles that contribute to an organization’s resilience
Understand the concepts, approaches, standards, methods and techniques that enable the effective management of organizational resilience strategy
Educational approach
Lecture sessions are illustrated with practical questions and examples
Practical exercises include examples and discussions
Practice tests are similar to the Certification Exam
General information
Certification fees are included on the exam price
Training material containing over 200 pages of information and practical examples will be distributed
A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued
In case of exam failure, you can retake the exam within 12 months for free
The ISO 22316 Introduction training course enables you to comprehend the fundamental elements necessary to support an organization in enhancing organizational resilience. During this training course, you will go through different concepts of resilience, attributes, and the factors that contribute to resilience, which altogether help an organization to cope with the dynamic and ever-changing business environment.
Who should attend?
Individuals interested in organizational resilience
Individuals seeking to gain knowledge on the ways how to enhance organizational resilience
Learning objectives
Understand the principles, attributes, and activities of the organizational resilience
Understand the basic elements of organizational resilience strategy
General Information
Participants will be provided with the training material containing over 100 pages of explanatory information and practical examples.
The Attendance Record worth 7 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
The ISO 22316 Lead Resilience Manager training course enables you to develop the necessary expertise to assist an organization in establishing, maintaining, and continually improving an organizational resilience program based on ISO 22316.
This training course is designed to prepare its participants establish an organizational resilience program based on the recommendations of the ISO 22316. In addition, during this training course, you will gain a thorough understanding of the best practices and principles of organizational resilience by being able to identify, respond and adapt to new changes within the organization.
After mastering all the necessary concepts of Organizational Resilience, you can sit for the exam and apply for a “PECB Certified ISO 22316 Lead Resilience Manager” credential. The internationally recognized PECB Lead Resilience Manager Certificate proves that you have the practical knowledge and professional capabilities to establish the ISO 22316 program in an organization.
Who should attend?
Individuals involved in business continuity
Individuals responsible for the effectiveness of resilience within an organization
Individuals concerned with organizational resilience enhancement
Learning objectives
Master the concepts, principles, attributes, and approaches used in the establishment of an organizational resilience program
Acknowledge the correlation between ISO 22316, ISO 22301, and other standards and regulatory frameworks
Learn how to interpret ISO 22316 in the specific context of the organization
Learn how to support an organization in preparing, establishing, operating, validating, and improving an organizational resilience program
Acquire the expertise to advise an organization in implementing and following organizational resilience best practices in any organization
General Information
Certification fees are included on the exam price.
Training materials and practical examples will be distributed.
A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued.
In case of exam failure, you can retake the exam within 12 months for free
This training course is intended to help participants understand and become familiar with the basic concepts with regard to pandemics and find out how to prepare for and respond to a global pandemic.
The second section of the training course discusses pandemics and their impacts, providing information on infectious diseases and pandemics, introducing the common terms related to pandemics, and mentioning the potential impacts of a pandemic. The next three sections, deemed as the crux of the training course, are: (1) Preparing for a pandemic, wherein participants gain knowledge on how to prepare for a pandemic situation as an organization and the measures that should be taken to minimize the impact on the organization’s operations; (2) Responding to a pandemic, wherein participants gain knowledge on how to respond to a pandemic, such as activating a pandemic emergency plan, working from home, and social distancing; (3) Communicating during a pandemic, wherein participants gain knowledge on the purpose of communication, including with whom to communicate, what to communicate, where to communicate, what means to use for communicating, and who is responsible to communicate.
This training course is based on the good practices commonly used in ISO standards and guidelines provided by several local and international organizations.
Who should attend?
Business continuity managers
Members of business continuity teams
Crisis response team leaders and members
Owners of small- and medium sized enterprises (SMEs)
Individuals seeking to ensure the continuity of essential processes in an organization during a pandemic
Owners, managers, and leaders seeking to ensure the safety and well-being of their employees
Learning objectives
Get acquainted with the main concepts of pandemic preparedness and response
Understand the basic elements of a business continuity plan and how to respond to pandemics
General information
The training course contains nearly 100 pages of information filled with good practices, guidelines, practical examples, and quizzes.
Advanced Product Quality Planning (APQP) is a set of procedures and techniques for developing automotive products.
This instructor-led, live training (online or onsite) is aimed at automotive professionals who wish to understand and apply the APQP process to their product quality plans.
By the end of this training, participants will be able to:
Understand APQP requirements and processes.
Apply the APQP process to existing industrial processes.
Use the most suitable tools for developing high quality products.
Set up the systems needed to develop products and services that satisfy customer requirements.
Use APQP to enable better collaboration between suppliers and customers.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
IATF 16949, or International Automotive Task Force 16949, is one of the most widely used automotive QMS (Quality Management System) standards in the industry.
This instructor-led, live training (online or onsite) is aimed at professionals in the automotive industry who wish to create and manage a QMS in adherence to IATF 16949 standards.
By the end of this training, participants will be able to:
Understand the IATF 16949 requirements.
Create a Quality Management System that helps ensure customer satisfaction in the end product or service.
Achieve the best practice in the design, development, manufacturing, installation, and servicing of automotive products.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
This course is designed to provide practical knowledge that can be applied to solving real-world problems and not as a preparatory course for certification.
To request a customized training for this course, please contact us to arrange.
ISO 26262 defines the requirements for functional safety in the automotive sector.
This instructor-led, live training (online or onsite) is aimed at automotive professionals who wish to implement the ISO 26262 standard within their organization.
By the end of this training, participants will be able to:
Understand functional safety as it relates to automotive hardware and software development.
Understand the legal responsibilities and compliance requirements of ISO 26262.
Implement the safety processes prescribed in ISO 26262.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
In this instructor-led, live training in New Hampshire, participants will learn about the QMS Audit principles, procedures and documentations as they step through a series of case studies, group discussions, and hands-on exercises and activities.
By the end of this training, participants will be able to:
Identify the Requirements for a successful QMS Audit.
Create an Audit Checklist for a sample audit scenario.
Report findings in accordance to ISO 9001 requirements.
Write and grade non-conformity reports and evaluate proposals for corrective action.
Prepare and present a convincing evaluation to top management in accordance to the organization's policy and objectives.
This instructor-led, live training in New Hampshire (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.
By the end of this training, participants will be able to:
Adopt a proactive and collaborative approach for enhancing supplier quality.
Clearly define and communicate supply specifications and requirements.
Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
Use a QMS system to continuously monitor, inspect and audit supply chains.
Ensure that suppliers provide the highest quality products and services.
The "Lean5S" training is an introduction to the principles of Lean Manufacturing, focusing on the 5S methodology, including workplace organization, waste elimination and efficiency improvement. Participants will acquire skills in implementing the Sort, Set in Order, Shine, Standardize and Sustain stages, taking into account workplace safety.
This course is created for people who need to combine Agile (notably SCRUM), with Lean and Kanban togather to manage their projects.
It combines the worlds of product design and software design.
Who should attend: Managers interested in improving productivity by implementing 5S and who want to make sure they are starting this vital concept the right way.
This training course has been created for professionals from all sectors. It can be tailored to dental clinics, laboratories, offices etc. It is not designed for academic purposes, but offers practical advice how to implement 5S
The course is aimed at leaders and agents for change who want to make sure that they are introducing 5S the right way.
Each course member will have the opportunity to get hands on experience through a number of exercises to demonstrate that 5S works
Upon completing the training you will:
Understand how 5S works and improve efficiency by 10 to 30%
Be able to indentify sources of waste and improve profitability
Understand the reasons for the five step process and know how to implement it
Have the tools and procedures in order to improve processes
Develop a concrete plan to introduce 5S to your workplace
If you are thinking about improving workplace efficiency, winning more orders and satisfying your customers while improving safety, you cannot afford not to take this course
Lean Distribution refers to the application of Lean Manufacturing concepts to distribution, logistics and supply chain operations. The focus is on adding value for customers, while identifying and eliminating waste—anything that doesn't add that value.
In this instructor-led, live training, participants learn the methodology, teams and tools needed to implement Lean within their own distribution centers and supply chain operations while establishing a culture of continuous improvement.
The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include:
Calculating the true cost of fulfillment
Lowering total costs across the supply chain
Overcoming resistance to change
Cultivating leadership and instilling a mindset of Lean thinking across the organization
Format of the course
Part lecture, part discussion, exercises and hands-on practice
In this instructor-led, live training in New Hampshire (onsite or remote), participants learn how to apply Lean principles and practices within a manufacturing context and establish a culture of continuous improvement.
The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include:
Determining the root cause of inefficiencies.
Measuring performance.
Realizing the continuous improvement cycle.
Organizing Kaizen events.
Instilling a mindset of Lean thinking across the organization.
Who should attend:
Lean and change agents, operational leaders and professionals who want to make sure they are starting this foundational concept the right way
This training course has been created for professionals from all sectors in manufacturing etc. It is not designed for academic purposes, but offers practical advice how to implement 5S in your production facility
The course is aimed at leaders and agents for change who want to make sure that they are introducing 5S the right way.
Each course member will have the opportunity to get hands on experience through a number of exercises to demonstrate that 5S works.
Upon completing the training you will:
Understand how 5S works and improve efficiency by 10 to 30%
Be able to indentify sources of waste and improve profitability
Understand the reasons for the five step process and know how to implement it
Have the tools and procedures in order to improve production processes
Develop a concrete plan to introduce 5S to your workplace
If you are thinking about improving workplace efficiency, winning more orders and satisfying your customers while improving safety, you cannot afford not to take this course
In this instructor-led, live training in New Hampshire (onsite or remote), participants learn how apply Lean principles and practices within their own organization and establish a culture of continuous improvement.
This interactive training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Moreover, this training aims to instill a mindset of Lean thinking.
You may be seeking your first board seat. You may have gained a board role, and need to prepare for that first board meeting. A company may want to bring its rising managers and diverse talents up to speed on what they must know for boardroom inclusion and effectiveness. This one-day program will give you all you need to know to be effective, informed and ready the moment you walk through those boardroom doors.
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Testimonials (21)
Training was tailored to my needs
Patricia - Embraer
Course - Influencing and Avoiding Conflict
Trainer is friendly and knowledgeable about tge subject.
Trainer is profesional.
Johannes Grobler - Frederick Farms Ltd
Course - Management and Team Development
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
The best training I have attended recently, substantive, a large dose of knowledge, solutions and recommendations.
Angelika - LKQ Polska Sp. z o. o.
Course - Handling Conflict with Confidence
Machine Translated
About the sense of humor and energizing us to focus more in the topic.
Roy Tolledo - Toray Membrane Middle East
Course - Lean Management: Lean Management in Manufacturing
Examples from "life" are provided and I was very interested in the topic of personality types
Learning the basic meaning of lean and what steps are used to become lean.
Taggart Desmet - Orica Canada
Course - Lean Distribution: Implementing Lean in Distribution, Logistics, and Supply Chain Operations
Marek has good contact with attenders catch when the people are not focused and work to motivate team.
piotr mokrzycki - GE Medical Systems Polska Sp. Z O.O.
Course - Managing Agile Projects with Lean and Kanban
A380 case study.
Deepak Shamsunder - Strata Manufacturing
Course - Advanced Product Quality Planning (APQP)
Mr Andrew easily understood and responded so well to participants' answers.
Junaidah Ahmad - GAS MALAYSIA DISTRIBUTION SDN BHD
Course - Market Forecasting
The trainer was very knowledgeable and well prepared. I think we was very well capable to prepare a training that was suitable for our needs.
Sophia van den Broek - Triple Jump
Course - Corporate Governance
Simulation exercises.
- Embassy of Canada
Course - Lean Services: Lean Management For The Service Industry
The references on the material, and everything else that was provided during the training. However, I would recommend advertising this training so more people can attend.
Freddie Martinez - City of Spruce Grove
Course - Balanced Scorecard
Hakan was very enthusiastic and knowledgeable
Hugo Perez - DENS Solutions
Course - Project Risk Management
Trainer, Richard was very good.
Lisa
Course - The Compliance and MLRO Refresher Programme
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